OGLESBY, GWENDOLYN F

Overview

OGLESBY, GWENDOLYN F (doing business as FIRST IMPRESSION BUSINESS SOLUTIONS) is a U.S. government contractor based in JACKSONVILLE, FL. The company is registered with the federal government under Unique Entity ID ERK7R6L6D5M3 and CAGE code 8FRU3. Its primary industry classification is NAICS 611430. Its current SAM.gov registration status is Active.

Capabilities

First Impression Business Solutions offers services and training to help businesses attain and maintain optimal customer service by ensuring an awareness of one’s ‘personal brand’ and mindfulness of business acumen. Published author of book, ‘Call Center: A Focus on Customer Service’ which introduces curriculum, The I.P.A.D. Concept and The Vowels of Customer Service (VCS) – competencies and behaviors employees need to be successful in the workplace. • Training that inspires the employee to be their best in the workplace through classroom discussions and customer centric group exercises. • Encourage individuals to avoid unnecessary workplace pitfalls through discussions of common company policies such as code of conduct, attendance, core values, and typical termination reasons. • Unique curriculum - focuses on the individual’s work ethic, and how their actions impact others in the workplace. This training will lay the foundation for a more effective customer service adoption

NAICS Codes primary: 611430

Registration & Entity Details

Location

JACKSONVILLE, FL 32218

Unique Entity ID (UEI)

ERK7R6L6D5M3

CAGE Code

8FRU3

SAM Registration

Active

Registered

Dec 6, 2019

Registration Expires

Jan 23, 2027

Legal Structure

2J

Congressional District

04

Website

www.callcenterthebook.com

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